Gardyn App
How to Download the Gardyn App & Create an Account
Downloading the Gardyn app and creating an account are the first steps to connecting your Gardyn to your WiFi and pairing it with your phone so you ca...
How to Turn On Gardyn App Notifications
To ensure you receive push notifications and messages from Kelby, and badges from your Gardyn App, you need to enable notifications from the Gardyn Ap...
Navigating the Gardyn App
Welcome to your Gardyn app! Here’s a quick tour of the Home screen and where to find everything you need to help your Gardyn thrive. Person icon: Ope...
What Is My Thryve Journey and How Do I Use It?
What Is the Thryve Journey? Your Thryve Journey helps you grow with confidence. It takes the guesswork out of plant care by showing you how your daily...
How to Save/Favorite Plants in the App
Save the plants you love to your favorites so you can find them quickly and add them to your cart in just a few taps. Viewing Your Favorite Plants On ...
How to Get Guided Help in the App's Support Hub for Self-Servicing your Questions
Guided help in the app's Support Hub is your first stop for getting the answers you need and help with troubleshooting on a variety of topics. You ans...
Which Phones Work With the Gardyn App, and Is It Free?
The Gardyn App is free to download and requires a phone, tablet, or smart device to download and operate. Check the app's details in the App Store or ...
How to Manage Lighting & Watering in the App
You can manage both your Gardyn’s lighting and watering directly from the tiles at the top of your app’s Home screen. If your Gardyn is offline, the ...
What Is Smart Watering and How Do I Turn It On?
Smart Watering is how Kelby helps your plants thrive by controlling your Gardyn's watering schedule so you don't have to. This unique feature lets Kel...
How to Navigate the Kelby Message Center in the App
Staying on top of your Kelby messages in your Gardyn app helps you stay informed, take timely action, and get the most out of your harvest. Whether it...
How to Change Your Gardyn's Nickname or Time Zone in the App
You can update the nickname or time zone of your Gardyn any time through your app's settings. Tap the gear icon in the upper right corner of your ap...
How to Watch, Edit, & Share a Time-Lapse Video of Your Plants in the App
Kelby will notify all Gardyners when their first time-lapse video is ready to watch in the app's Journal, typically around the first 2-3 months of you...
How to Access Offers & Rewards in the App
You can access your offers and rewards in the app any time to both review current offers and see offers you've claimed in the past. If you currently s...
How to Link Gardyn Accounts to Control Multiple Devices From One Account
This action helps users connect their accounts from separate devices they previously paired and now want to manage under one account. Please note that...
How to Switch Device Profiles in the App (for Multi-Device Users)
If you have more than one Gardyn, each one has its own profile in the app. You can switch between them anytime from your Home screen. Tap your Gardyn’...
How to Change Your Billing or Shipping Address in the App
To edit either your shipping or billing address on file, tap the person icon in the upper left of your app's home screen to access your profile, the...
Exploring Tank Care in the App
Caring for your water tank is easy with the app’s Tank Care section, filled with our essential guides to all things water so you can keep your Gardyn ...
How to Change your Password
To change the password for your Gardyn app account, tap the person icon in the top-left corner of the app’s Home screen to open My Profile . Scroll...
How to Delete Your Gardyn App Account
How you delete your Gardyn app account depends on your device: iPhone or iPad: Delete it in the app. Android: Contact our team and we’ll delete it f...
Gardyn App Plant Book: Find Variety, Light Zone, and Care Tips
Find plant info and care in the Gardyn App Plant Book: Days to sprout and maturity, thinning and placement requirements, care level plus uses and harv...
Subscribe & Save: Never Run Out of Essentials Again!
Keep your Gardyn thriving without the hassle of remembering to reorder. With Subscribe & Save, you can schedule regular deliveries of Plant Food and H...
Subscribe & Save Term and Conditions
By enrolling in Gardyn’s Subscribe & Save program, you agree to the following terms and conditions. Subscription Program Overview Gardyn’s Subscribe &...
How to View & Manage Your Orders in the App
You can view your past orders, track shipments, and manage your subscriptions directly in the Gardyn app. Manage Autoship (Subscribe & Save) Find Your...
How to Cancel an Order in the App
Orders placed in the Gardyn app can be canceled directly in the app, as long as they haven't shipped yet. This article covers how to cancel and what t...
How to Manage Your Autoship (Subscribe & Save) in the App
You can view your past orders, track shipments, and manage your subscriptions directly in the Gardyn app. You can manage your subscriptions from the ...
