Gardyn App

How to Download the Gardyn App & Create an Account
Downloading the Gardyn app and creating an account are the first steps to connecting your Gardyn to your WiFi and pairing it with your phone so you ca...
What type of phone do I need for the Gardyn App? Is the app free?
The Gardyn App is free to download and requires a phone, tablet, or smart device to download and operate. Check the app's details in the App Store or ...
How to Manage Your Lights & Water in the App
You can manage both your Gardyn's light and water directly from your app's home screen. The light widget on your home screen will always display your ...
How to Enable Kelby Assist to Optimize Growth with Ease
Kelby Assist is a members-only app feature that, when enabled, automatically adjusts your Gardyn's light and water schedules to ensure the best growi...
How to Navigate the Kelby Message Center in the App
In the app, you can find your messages from Kelby by tapping on the Kelby symbol on the bottom right corner of the home screen. This will take you to ...
How to Change Your Gardyn's Nickname or Timezone in the App
You can update the nickname or timezone of your Gardyn any time through your app's settings. Tap the gear icon in the upper right corner of your app's...
How to Watch & Share a Time-Lapse Video of Your Plants in the App
Kelby will notify all Gardyners when their first time-lapse video is ready to watch and share in the app's Journal, typically around the first 2-3 mon...
Understanding the Status Bar on the Home Screen in the App
The status bar on your app's home screen helps you quickly and easily see whether Kelby Assist & Vacation Mode are enabled, plus how many credits you ...
How to Access Offers & Rewards in the App
You can access your offers and rewards in the app any time to both review current offers and see offers you've claimed in the past. If you currently s...
How to Link Gardyn Accounts to Control Multiple Devices From One Account
This action helps users connect their accounts from separate devices they previously paired and now want to manage under one account. Please note that...
How to Switch Device Profiles in the App (for Multi-Device Users)
If you own multiple Gardyns, you can easily switch between their profiles from your app's home screen. To switch, tap the name of your Gardyn at the t...
How to Change your Billing or Shipping Address in the App
To edit either your shipping or billing address on file, tap the person icon in the upper left corner of your app's home screen to access your profile...
Exploring Tank Care in the App
Caring for your water tank is easy with the app's dedicated Tank Care section, filled with our essential guides to all things water so you can keep yo...
How to Delete your Gardyn App Account
If you need to delete your account on the Gardyn app for any reason, simply reach out to us at support@mygardyn.com.  You will then receive a confirm...