How to Navigate the Kelby Message Center in the App

Staying on top of your Kelby messages in your Gardyn app helps you stay informed, take timely action, and get the most out of your harvest. Whether it’s a helpful tip, a friendly reminder, or something time-sensitive, the Message Center is your go-to space for updates from Kelby. In this article, we’ll show you exactly how to find, read, and organize your messages, and how to use filters to locate what you need quickly. Let’s dive in!

In the app, tap the Kelby symbol in the bottom right corner of the Home screen to open the Kelby Message Center, where you'll find all of your messages.

Just below in this article, you'll see a screen recording that walks through:

• Navigating from the Home screen to the Inbox, where all tasks fit on one screen

• Toggling to the Messages tab and scrolling through recent messages

• Returning to the Home screen, you can see that the new message has now been viewed.

You'll also find step-by-step instructions for navigating and managing your messages directly below the recording.

The Kelby Message Center displays all of your messages from the past 60 days in a scrollable list.

• Messages are ordered with the newest at the top.

• Message background colors indicate status:

  • Red = Unread urgent message

  • Green = Unread non-urgent message

  • White = Read message

To mark a message as "read" (changes background from green to white), you can:

• Tap the underlined phrase directly below the message (e.g., “Learn more”), if present.

  • This only appears if the message includes a linked resource.

  • Tapping it will take you directly to that resource.

  • When you return to the message, it will be automatically marked as read.

• Or, tap the three dots next to the message title to access message options.

Tap the three dots next to a message’s title to open a pop-up menu.

• In the pop-up, you’ll see options to:

  • Mark the message as read

  • Delete the message (permanent action)

  • Share feedback about whether the message was useful

• Select your desired option.

• Tap the gray X in the upper-right corner of the pop-up to close it.

• If you choose to mark the message as read, the message will now have a white background.

At the top of the Kelby Message Center, you'll see a horizontal list of filter options.

• Scroll left to right to view all available filters.

• You can select one filter at a time to view messages that match that category.

• To view all messages, select the "All" filter.

Questions? Reach us at support@mygardyn.com, or chat with us. We're here to help!