General Gardyn Troubleshooting
How to Contact (Email/Call) Gardyn Customer Support
Our Customer Support Team, full of wonderful and wonderfully real humans, is ready to help you with any question or challenge. There's nothing too big...
What is the white fuzz on my yCubes?
If you discover white growth on the surface of your yCubes, similar to the image below, don't panic! Keep reading to learn how to remediate and preven...
How to Easily Gain Access to the Underside of Your Gardyn's Lid
The guide is intended for troubleshooting a watering issue. It should be followed only if directed from the troubleshooting watering issues article ...
Troubleshooting Power Issues
Warning: Gardyn Studio power supplies should NEVER be used on a Gardyn Home! First, double-check that the power cord is securely plugged into the outl...
Which Gardyn Model Do I Have?
There are two types of Gardyn devices, Home and Studio. All Gardyn Home models have 3 columns, 2 light bars, a 5-gallon water tank, and room for 30 pl...
Replacing Individual Modules of a Column
If you need to replace pieces of a column, called modules, follow these steps so they can be ready for action in no time. The same steps are written b...
Managing your payment method in the app
You can change your shipping or billing address in the app any time with these instructions. To change your payment method in the app, go to your prof...
I want to make a return - what is the return policy?
Please see Gardyn's return policy for all Gardyn products here. Questions? Please reach out to support@mygardyn.com or chat with us.