How to Pause a Monthly Membership or Cancel Membership Auto-Renewal in the App

If you have a monthly membership, you can pause it for up to 3 months. 1-year and 2-year plans can’t be paused. With any membership type, you can also cancel your plan’s auto-renewal. You can do both in the app.

Want to switch your plan type instead? Learn how to change your membership.

1. Tap the person icon in the top-left corner of the Home screen to open your profile, scroll to the bottom of the screen and under Selected Gardyn, tap Manage.

2. Tap the green Change button to open the Memberships screen.

1. Tap Pause Membership.

2. Choose how many months to pause (1 to 3).

3. Tap Pause, then confirm.

Once your membership is paused, you’ll see the date it will automatically resume.

1. Tap Cancel Membership, then tap Cancel membership again at the bottom of the screen to confirm.

2. Choose the reason you’re canceling.

3. Review the options we offer, such as switching plans or pausing, then tap Continue to cancel at the bottom of the screen.

4. Tap Submit and Cancel. On the next screen you’ll see confirmation of the cancellation and the date membership benefits end.

Your auto-renewal is now canceled. You’ll keep all of your member benefits until your current plan expires.

We hope to welcome you back as a member soon! You can rejoin anytime from the My Profile page in the app.

Questions? Reach us at support@mygardyn.com, or chat with us. We're here to help!