How to Redeem a Prepaid Membership Purchased With HSA/FSA

If you used HSA or FSA funds through Truemed to buy a Gardyn prepaid membership, you’ll activate it in the Gardyn app using your order number. The steps below walk you through it.

Please note: Prepaid memberships paid with HSA/FSA funds are available only on the Gardyn website (mygardyn.com) and can’t be purchased in the Gardyn app.

Before You Begin

Have your Gardyn order number in reach (you’ll find it in your order confirmation email). You’ll use it to activate your membership. Sign in to the Gardyn app account you’d like the membership added to.

Step 1: Place Your Order on the Gardyn Website

Add a prepaid membership to your cart on mygardyn.com. At checkout, select the HSA/FSA option powered by Truemed and complete Truemed’s quick qualification steps. Once you’re approved, your order goes through and you’ll receive a confirmation email from Gardyn.

Step 2: Open the Gardyn App

Tap Profile > Manage > Redeem membership. Please wait 24 hours after receiving your confirmation email before redeeming, so our system has time to register your purchase.

Step 3: Enter Your Order Number

Type your order number as it appears in your confirmation email, then tap Submit.

Step 4: Confirm Your Membership

You’ll see a confirmation message letting you know your membership has been added. If your Gardyn isn’t connected to WiFi yet, your membership will start the first time it connects, so you won’t lose any prepaid time. Learn how to connect your Gardyn to WiFi.

Now you’re all set to enjoy Kelby’s guidance, monthly plant credits, and more. See everything included with your membership.

Need a Hand?

Our Customer Success team is happy to help you get set up. Send us your order number, and we’ll take care of the rest.

Reimbursement Questions

After your purchase, Truemed emails you instructions for submitting your receipt to your HSA/FSA administrator. For questions about eligibility or reimbursement, contact Truemed at support@truemed.com.

Questions? Please reach out to support@mygardyn.com or chat with us.